Rental terms

Version under legal review. Clauses marked “under review” may still change.

Lessor: COMPARE CAR SARL, share capital MAD 1,000,000, Mag 118 Complexe El Hirafi Lot Saqar, Marrakech, Morocco – trade register Marrakech no. 42101 – ICE 000201614000062 – contact@rentalcomparecar.com – WhatsApp +212 661 929 010.

1. Booking

Bookings are made for a car category and confirmed by a booking number. The same person (same phone or email) may hold at most 3 upcoming bookings. A minimum notice before pick-up applies depending on the city; it is shown when you search.

2. Duration and billing

The minimum rental period is 48 hours. Rentals are billed per started 24-hour period. Each period is charged at the rate applicable on its start date. The total price shown before you confirm includes the rental, the pack, the extras you chose and any delivery or return fees.

3. Payment

No online payment or advance payment. The full amount is paid when you collect the car. Prices are in Moroccan dirhams (MAD).

4. Late and early return

Late return. A 60-minute tolerance applies to actual lateness. Beyond that, each started 24-hour period of delay is charged at the rate applicable on its start date, plus the daily supplement of the chosen pack. Extras are not charged again. A day charged for late return gives no additional included mileage. Late fees do not constitute an authorised extension.

Early return (clause under review). If the car is returned before the agreed date, no refund is granted automatically and the initial rental amount remains due.

5. Extension

Any extension must be requested on WhatsApp at least 24 hours before the scheduled return time. It is only valid once confirmed by COMPARE CAR.

6. Cancellation

Cancellation is free up to 48 hours before pick-up. No financial penalty applies to a late cancellation. (Clause under review:) late cancellations and no-shows are recorded.

7. Packs, security deposit, insurance excess and mileage

The security deposit and the insurance excess are two separate amounts. The security deposit is held when you collect the car and returned at the end of the rental, subject to the car’s condition; its return period and grounds for retention are under review. The insurance excess is the maximum amount you remain liable for in the event of covered damage.

The insurance excess depends on the car category. It is the same for the Basic, Intermediate and Zero Deposit packs. It is shown before you confirm and fixed in your booking. Zero Deposit pack: the security deposit is 0 MAD and mileage is unlimited; the insurance excess stays the same.

Mileage. Included mileage depends on the pack and is cumulated over the whole rental. Each extra kilometre is charged at the rate shown in the summary.

8. Car, equipment and documents

The car provided may be an equivalent model of the booked category, with the same transmission. A car from a lower category or with another transmission is only provided with your explicit consent; a lower category results in a lower price. If we must replace your car with a model that has a higher insurance excess, we will propose it to you first: nothing changes without your explicit agreement.

GPS is included in every car. The car can be handed over and returned at Marrakech-Menara airport, your hotel or riad, a residence, our Marrakech office or another address; any fees are shown before you confirm. Other Moroccan cities are available on request. A valid category B licence held for at least 2 years is required; your licence and ID are requested before you collect the car.

9. Use of the car and liability

Under review. Rules on minimum driver age, additional driver, fuel, permitted territory, fines and traffic offences, and liability and insurance in case of accident, breakdown or theft will be published here once validated. For any question, contact us before you collect the car.

10. Personal data and applicable law

Booking data is processed in accordance with the site’s privacy policy. Applicable law and competent court: under review.

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