Booking
How do I book a car?
On the Booking page, enter your dates, times and pick-up and return places, then choose a category, a pack and your extras. Your booking is confirmed immediately and you receive a booking number and an email summary.
What is the minimum rental period?
48 hours. Rentals are billed per started 24-hour period, each at the rate applicable on its start date.
Can I choose a specific model?
Bookings are made for a category: the car provided may be an equivalent model, with the same transmission. A car from a lower category or with another transmission is only provided with your consent, and a lower category results in a lower price.
How many bookings can I make?
Up to 3 upcoming bookings per person. Beyond that, contact us on WhatsApp.
How far in advance should I book?
A minimum notice before pick-up applies depending on the city: 2 hours in Marrakech, 6 hours for Agadir and Essaouira, 8 hours for Casablanca, 10 hours for Rabat and 12 hours for Tangier.
Payment
Do I pay online?
No. No online payment or advance payment: the full amount is paid when you collect the car. Prices are in Moroccan dirhams (MAD).
Deposit, excess and insurance
What is the difference between the deposit and the excess?
The security deposit is held when you collect the car and returned at the end of the rental, subject to the car’s condition. The insurance excess is the maximum amount you remain liable for in the event of covered damage. They are two separate amounts, shown before you confirm.
Which packs are available?
Three packs: Basic (150 km per day included), Intermediate (250 km per day included, reduced deposit) and Zero Deposit (unlimited mileage, 0 MAD deposit). The insurance excess depends on the car category and stays the same whatever the pack. The deposit and any pack supplement are shown for each category.
What does the insurance cover?
The insurance excess for your car is shown before you confirm and fixed in your booking. For any question about cover, contact us before you collect the car.
Mileage
Is mileage limited?
With the Basic and Intermediate packs, included mileage (150 or 250 km per day) is cumulated over the whole rental; each extra kilometre is charged at the rate shown in the summary. The Zero Deposit pack has unlimited mileage.
Delivery and return
Where can I collect the car?
At Marrakech-Menara airport, your hotel or riad, your residence, our Marrakech office or any address you choose. You can return it to the same place or elsewhere.
Is delivery charged?
It is free within Marrakech. For other cities, fees apply for delivery and for return: Essaouira 900 MAD, Agadir and Casablanca 1,000 MAD, Rabat 1,200 MAD, Tangier 1,800 MAD. Other Moroccan cities are available on request.
Documents
Which documents do I need?
A valid category B driving licence held for at least 2 years, and an ID. They are requested before you collect the car.
Extras
Which extras are available?
Baby seat, booster seat and additional driver, at 50 MAD per day each. GPS is included in all our cars.
Cancellation, late return and extension
Can I cancel for free?
Yes, cancellation is free up to 48 hours before pick-up. No financial penalty applies to a late cancellation.
What if I return the car late?
A 60-minute tolerance applies. Beyond that, each started 24-hour period of delay is charged at the rate applicable on its start date, plus your pack’s daily supplement; extras are not charged again.
How do I extend my rental?
Request the extension on WhatsApp at least 24 hours before the scheduled return time. It is valid once confirmed by COMPARE CAR.
Can’t find your answer? Message us on WhatsApp or email contact@rentalcomparecar.com. See also our rental terms.